Frequently asked questions
Repair and home-project requests in mainland France and Corsica, from first description to separate approvals for a visit and work.
Who is NiceHub Services for?
Customers and professionals who need to describe a repair or home-project request in mainland France or Corsica. Responses depend on artisans registered in the relevant area.
Which trades are available?
You can describe a need across 16 trades, including plumbing, locksmithing, electrical work, roofing, painting and masonry. If you are unsure which trade fits, describe the situation without selecting one.
How do I submit a request?
Enter the job location and describe the need. Photos and a trade selection can help, but the initial form does not ask for a price or budget.
Is it free to submit a request?
Yes. Submitting a request is free. A professional may then propose a technical visit and, if appropriate, subsequent work under separate terms that you can accept or decline.
Does accepting a visit commit me to the work?
No. A technical visit and any subsequent work require two separate approvals. You can accept a visit without accepting the later work proposal.
When will a professional respond?
It depends on the trade, region and registered professionals who choose to respond. A professional in every town or an immediate response is not guaranteed.
Where can I follow messages and proposals?
Your request record brings together messages and proposals. Review each proposal before approving its corresponding visit or work.
How are professionals checked?
Professionals provide business information and relevant documents for platform review. Always check the scope and terms of a proposal before approving it.
How can I contact support?
Email support@services.nicehub.app or use the Help entry on the website. Trade professionals can also consult the professional FAQ.
Ready to describe your need?
Submitting a request is free. Local responses depend on available professionals.